Pat Dolan
As a businessman and as a national speaker and trainer for 30 years, Pat has worked closely with dozens of companies in efforts to help them go “faster-better-less costlier-happier.” He'll share his insights on accountability
Rick Piraino
Since 1996 Rick has been working with organizations from coast to coast to support them in building cultures of excellence through leadership development, performance management training and systems training, internal customer/supplier cultures, and conflict resolution and executive coaching.
10:00 - 11:00 AM
For: VPs, Directors, Managers of Operations, HR Directors & Managers
Coaching for Accountability
Business process improvements are always susceptible to failure either by incomplete adoption or even collapse, resulting in reversion to the previous state.
Whether implementing a new business system, process improvement, or any other modification, change is often resisted. When efforts to change fail, a root cause commonly cited is a “lack of accountability”.
Leaders often resort to either ignoring the problem (too soft a response) or resort to punitive words or actions – (too harsh).
Coaching For Accountability (CFA) can help leaders avoid both failure and ineffective responses to failure. CFA is a process to set and achieve high expectations consistently - while building positive and fruitful relationships with employees. It is essential that good leaders build their skills in recognizing, describing and managing the emotional responses of themselves and others, while driving accountability through the organization.
This highly interactive session will share how "people managers" use CFA to obtain effective results high in “EQ” (Emotional Quotient).
This session will help you help the “people managers” within your organization enhance their supervisory skills and reach their goals within a culture of accountability.